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Contractor Code of Conduct

The following Code of Conduct will be adhered to by all contractors including sub contractors whilst working in your home:

  • Where possible contact tenant to arrange access
  • Provide proof of identity
  • Inform tenant of proposed work
  • Explain the nature and purpose of the job
  • Be polite and courteous at all times
  • Maintain confidentiality
  • Behave in a proper and professional manner at all times
  • Do not smoke, work under the influence of alcohol/drugs, use bad language.
  • Do not play music or use tenant’s facilities without their prior permission
  • Keep disruption and mess to an absolute minimum
  • Protect fixtures, fittings and tenants possessions at all times
  • Keep property secure at all times
  • Keep safe all materials and equipment use on site to avoid danger to occupants and visitors, especially children
  • Reconnect and test services such as water, gas and electricity if these have been interrupted
  • Remove any left over material and debris from inside and outside property on completion of job
  • Comply with health & safety legislation and codes of practice
  • A contractor who encounters problems with tenants will leave the dwelling and contact the office at the earliest opportunity.

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